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How we optimized our customer support to ensure quality at scale
Maintaining a high standard of customer support is a challenge for any growing company. Here's how we managed it at Learnosity.
The workplace skills that will survive the AI revolution
The AI revolution isn’t the end of the line for employees: it’s a chance for them to evolve and develop workplace skills that will endure.
Want to foster greater diversity in the workplace? Start with how you assess candidates
The drive toward greater workforce diversity is part of the battle for talent and another reason why employee assessment needs to evolve. In the Internet’s…
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Principles
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5 questions you need to ask before building an assessment tool
How to be confident that you’re making the right decisions for your learning product.
“Accessibility shouldn’t be a separate consideration”
Learnosity's Adam Bextream talks process, priorities, and his hopes for the future of accessibility and inclusive design.
Not Invented Here Syndrome explained
Not Invented Here Syndrome is an unwillingness to engage ideas that aren't your own. Here's how that stunts innovation in every industry – including edtech.
Standing still or stepping forward: A tale of two companies
Low-risk strategies can put companies at a competitive disadvantage, says Learnosity’s VP of business development Ben Dawe.
Student engagement: Can education find its focus in a world of distractions?
With digital distractions aplenty, it's becoming increasingly difficult to keep students engaged with learning, but technology can be used to serve education too.
An introvert in a digital world: How technology is empowering the quieter half
Many learners, creatives, entrepreneurs, and thinkers are introverts by nature, and the digital age is finally giving them a chance to shine.
Process
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What’s in a label? Developing accessible software with ARIA labels and alt-text
We take a look at a web developer’s implementation considerations with alt-text, ARIA labels, and custom accessibility software.
Workflows don’t stop at Git branches
One simple question made us examine our entire Git workflow and its interaction with the lifecycle of our tickets.
Look beyond what you see: Color testing for accessibility – Part 2
In the second of a two-part series, Learnosity UX Designer James Santilli describes the team's research and next steps in color testing the product for accessibility.
Look beyond what you see: Color testing for accessibility – Part 1
In part one of a two-part series, Learnosity’s User Experience Designer James Santilli traces the team's journey toward color testing the product for accessibility.
How we created a game using Learnosity’s APIs in just two weeks
They say the best way of learning is by doing. Learnosity's two-week bootcamp proved that to be the case.
Infrastructure as code: Successfully scaling to new heights
How do you prepare a product to meet the demands of a rapidly growing user base? Meet someone who knows. Alan Garfield is a busy…
Product
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Easier versioning for Learnosity APIs
Unifying versioning across our APIs to make it simpler for your Product, Development, and QA teams.
Some popular questions about Learnosity’s assessment technology
No-nonsense answers to some of the questions we get asked the most.
How Learnosity powers accelerated learning
World-class technology for building and delivering online assessments at scale.
Being responsive: Using customer insights to reinvent product features
Our engineers created a far superior image drag & drop question type, but it was our users who helped make it what it is.
Making some noise about audio recording Questions on iOS
Keeping our ears to the ground and anticipating change has lead to a vastly improved user experience of the audio question type.
What are Technology-Enhanced Items?
How Technology-Enhanced Items give educators new ways to enhance the learning experiences of their students.
People
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Our people: Emily Whittle
Emily Whittle is a member of Learnosity’s support team in Dublin. She also supports her colleagues with an encyclopedic knowledge of the trendiest lunch spots in town.
Our people: Allain Dollete
Allain Dollete is a member of Learnosity's support team in the city that never sleeps – New York. His job is to make complex technical stuff seamless for our customers.
Our people: Nina van der Kley
As one of Learnosity's Technical Product Managers in Sydney, Nina van der Kley focuses on self-service products that put clients in control.