Our experts care about helping your learning product become the best it can possibly be. When you succeed, we succeed.
Our support team is made up of developers who are fluent in tech speak – so your problems never get lost in translation.
With a team that’s spread around the globe, our response times are measured in hours, not days.
As collaborators, we’re proactive in sharing our API expertise to help you reach your goals more quickly.
Our tech-savvy support team makes implementation quick and easy, with custom consultation, dev and author training, and go-live readiness checks. And to keep your engine revved, we provide extras like product webinars, code samples, and top-class documentation.
We exceed our SLA uptime of 99.8% to consistently deliver an API uptime of 99.95%. And for even greater peace of mind, our multi-region support teams are available to guide you through things like troubleshooting, latest features, and product previews.
Your success is our goal. That’s why our support team spends as much time anticipating the challenges ahead as they do the task at hand. From tailored plans to regular check-ins, we put you on the path to progress.
Conor Walsh is a support engineer in Learnosity's Dublin office, where he brings his sporting talents to the fore by ruling the roost on the in-house pool table.
Horacio Balseiro is a support engineer in Learnosity's New York office who appreciates the finer things in life - good wines, art museums ... and climbing stairs.
Rich Shupe, Learnosity's VP of Global Support, talks big-picture motivations, the power of care in building a company culture, and the wonders of woodworking.
Prefer a DIY guide to our APIs? Our five user-facing documentation sites help you help yourself.
