Learning in progress

Process

customer support quality scale
Process
Customer Support

How we optimized our customer support to ensure quality at scale

Maintaining a high standard of customer support is a challenge for any growing company. Here's how we managed it at Learnosity.

by Neil McGough
Read Time 5 Mins
Process
Engineering

What’s in a label? Developing accessible software with ARIA labels and alt-text

We take a look at a web developer’s implementation considerations with alt-text, ARIA labels, and custom accessibility software.

by Edwin Dawson
Read Time 5 Mins
Process
Engineering

Workflows don’t stop at Git branches

One simple question made us examine our entire Git workflow and its interaction with the lifecycle of our tickets.

by Olivier Mehani
Read Time 8 Mins
Process
Design

Look beyond what you see: Color testing for accessibility – Part 2

In the second of a two-part series, Learnosity UX Designer James Santilli describes the team's research and next steps in color testing the product for accessibility.

by Niamh Casey
Read Time 5 Mins
Process
Design

Look beyond what you see: Color testing for accessibility – Part 1

In part one of a two-part series, Learnosity’s User Experience Designer James Santilli traces the team's journey toward color testing the product for accessibility.

by Niamh Casey
Read Time 8 Mins
Process
Engineering

How we created a game using Learnosity’s APIs in just two weeks

They say the best way of learning is by doing. Learnosity's two-week bootcamp proved that to be the case.

by Micheál Heffernan
Read Time 5 Mins
Process
Engineering

Infrastructure as code: Successfully scaling to new heights

How do you prepare a product to meet the demands of a rapidly growing user base? Meet someone who knows. Alan Garfield is a busy…

by Micheál Heffernan
Read Time 8 Mins
Process
People & Culture

Moving At The Speed Of Thought – Learnosity Hackathon 2017: Part 2

Read about the ideas, the obstacles, the processes, and the results of our teams’ Hackathon 2017 projects. Last week we took a look at some…

by Micheál Heffernan
Read Time 6 Mins
Process
People & Culture

Moving At The Speed Of Thought – Learnosity Hackathon 2017: Part 1

Working with teams and technology to turn ideas into realities in a single day. At Learnosity, we value innovation, so it's important to us to…

by Micheál Heffernan
Read Time 6 Mins