Neil McGough

Director of Technical Sales & Client Support

Neil McGough is Director of Technical Business Development and Support at Learnosity, a role that involves working across customer success and support teams, technical pre-sales, and commercial partnerships. Though a native of Dublin, Neil and his wife moved to New York 4 years ago, where they’re now busy raising a little New Yorker of their own.

customer support quality scale
Read Time 5 Mins
Process
Customer Support

How we optimized our customer support to ensure quality at scale

Maintaining a high standard of customer support is a challenge for any growing company. Here's how we managed it at Learnosity.

by Neil McGough Director of Technical Sales & Client Support