Director of Technical Sales & Client Support
Neil McGough is Director of Technical Business Development and Support at Learnosity, a role that involves working across customer success and support teams, technical pre-sales, and commercial partnerships. Though a native of Dublin, Neil and his wife moved to New York 4 years ago, where they’re now busy raising a little New Yorker of their own.
How we optimized our customer support to ensure quality at scale
Maintaining a high standard of customer support is a challenge for any growing company. Here's how we managed it at Learnosity.