Edwin Dawson

Technical Writer

Edwin Dawson is a Technical Writer at Learnosity. He previously held positions at Atlassian and Microsoft and spends his free time making things and coding.

Customer help content
Product
Customer Support
Read Time 5 Mins

How we relaunched our help content to better serve our customers

The primary job of help content is to empower customers to help themselves. Here's how we went about it.

by Edwin Dawson Technical Writer
Process
Engineering
Read Time 5 Mins

What’s in a label? Developing accessible software with ARIA labels and alt-text

We take a look at a web developer’s implementation considerations with alt-text, ARIA labels, and custom accessibility software.

by Edwin Dawson Technical Writer